Building a fully populated, accurate and up-to-date CMDB is a key goal of any IT organisation. While ServiceNow gives you the CMDB platform, it remains a complex and time-consuming challenge to populate the CMDB with all of your infrastructure and application components.
The ServiceNow Discovery Connector extends your ServiceNow discovery sources into SCOM, allowing you to leverage the rich management pack discoveries and wide SCOM agent deployment to populate your CMDB with everything from servers and devices to databases, clusters and services.
Simply install the ServiceNow Connector app from the ServiceNow Store and import the associated management pack into SCOM and you’re ready to start discovering ServiceNow CIs from SCOM.
- Create or enrich CIs from any SCOM entities discovered from any management pack, including third-party packs such as Oracle and VMware
- Run discovery on schedules
- Approve the CI changes before they are committed to CMDB, putting you in control of your CMDB and preventing CI overload
- Alert when CIs are created or modifie
- High availability out of the box by using SCOM Resource Pools
- Supports SCOM 2012 R2 and later, ServiceNow London and later
Contact us today to schedule a demo.